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Can invoices and credit notes be offset against one another?
Which payment methods can be used to settle invoices?
Is there an online summary of my invoices to date?
Can I change the method of payment once I have chosen one?
Why is my Paypal or credit card payment not marked immediately as having been paid?
Why is there an “Invoice by post” function and who can use it?
Why does teliad issue several extension invoices to me?
Can I have invoice credit account credits paid out to me?
Why can't I always receive invoices automatically by post?
Can I assign different addresses to particular offers and/or bookings for my account?
Are the stated prices net or gross?
What is the invoice credit account and why does it make sense to make an advance payment into my invoice credit account?
What are the time limits within which teliad’s invoices must be paid?
Frequently accessed questions
Do I have to accept every booking?
Is VAT included in the credit notes?
What does the ‘Premium customer’ status mean?
What should I do if the seller has rejected or not processed the requested changes to one of my text link bookings?
How can I change the details of my text link bookings?
What should I do if the seller has not yet integrated a text link that has already been paid for?
How can I terminate my membership?
Why can’t I request credit notes by post?
What should I do if I find a mistake in a booking?
I am no longer able to fulfil the booking.
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