Online advertising with text links

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Frequently accessed questions

	Do I have to accept every booking?
	Is VAT included in the credit notes?
	What does the ‘Premium customer’ status mean?
	What should I do if the seller has rejected or not processed the requested changes to one of my text link bookings?
	How can I change the details of my text link bookings?
	What should I do if the seller has not yet integrated a text link that has already been paid for?
	How can I terminate my membership?
	Why can’t I request credit notes by post?
	What should I do if I find a mistake in a booking?
	I am no longer able to fulfil the booking.