Please note that time discrepancies are possible, because the backlink crawler is only active once per day. Therefore please allow at least one day before sending us a reply. Our crawler detects error corrections automatically, i.e. in this case it is not necessary to send us a message!

Please follow the instructions in the info e-mail or online note regarding your error message precisely:

Text Link or Post Link has not been integrated or has been incorrectly integrated in the website

In the case of this status message the integration is definitely incorrect. Please check the booking data in detail and look out for possible spelling mistakes. Make sure that you have integrated the backlink correctly. Please also note that temporary problems with access to your URL could also be the cause.

Text Link or Post Link was integrated in the webpage with a strongly differing link text (i.e. content text with Back Links plus content)

Please ensure that the booked link text is integrated with the exact wording as specified, or in the case of a variant with content that the corresponding content text is integrated as specified.

The offered URL contains a 301, 302, 303 or 307 redirect to another URL

Please note that the specified URL may not possess any redirects. The server reports a timeout or 404 error (NOT FOUND) when being checked. This is usually caused by a temporary fault. However, if your server cannot be accessed for several days, you should expect that the buyer of your backlink will cancel his booking prematurely and that you will forfeit your claims to payment for the current performance period.

The offered URL appears to be a frameset

A backlink may not be integrated in a frameset. The Text Link or Post Link must be found on the exact URL stated in the offer.

Status 400, 403, 500

Such an error message can be caused by the automated check: the offered URL cannot be checked, either because the web server delivers an error message (400, 403, 500) or because the offered URL is incorrectly entered or because the web server took too long to reply. Therefore, in case of doubt, please check the status of the offered URL manually.